Transaction Questions

Is a Yoursafe Alias being used in your transaction?

If you see a Yoursafe Alias Token in the description field of a transaction, this means that the person initiating the transaction (the Yoursafe YOU customer) is using a verified social media alias as their name. A typical Yoursafe Alias Token looks like this:
xxxxxx.yoursafe.id

The Yoursafe Alias Token is a fully qualified domain name, and you can use it to access non-personal information about the originator of the transaction.

How to Access Non-Personal Information

To obtain non-personal details about the originator, simply visit the Yoursafe Alias Token through your web browser at:
https://[xxxxxx.yoursafe.id]

On this webpage, you will find non-personal information that may include:

  • Whether the originator is 18+ or not.
  • The date the originator's ID was verified by Yoursafe.
  • When the originator was checked against sanction lists.
  • When the originator was checked against PEP (Politically Exposed Person) lists.
  • The country of the originator's location.

This information is often sufficient for receiving financial institutions to meet regulatory requirements for sanctions and Anti-Money Laundering (AML) compliance.

Need More Information?

If you've already visited the Yoursafe Alias Token page and need further details—such as the originator's full identity—you may submit a Yoursafe ID Transaction Information Request. This option is available exclusively to receiving financial institutions.

To request this information, you must complete and submit a Yoursafe ID Transaction Information Request Form. Please note that requests will only be processed for verified financial institutions. The form is available on each Yoursafe Alias Token page.